Legal & Compliance

Refund Policy

Effective as of August 7, 2025





1. Overview


At OneLedger, we strive to deliver high-quality software and support. However, if you're not fully satisfied with your purchase, please review our refund policy below.






2. Eligibility Window


Refund requests are accepted within 7 days of initial purchase or activation. After this period, no refunds will be issued.






3. Non-Refundable Services


Services such as custom development, setup charges, training, and one-time consultations are non-refundable once delivered.






4. Refund Process


If eligible, refunds are processed within 5–7 business days to the original payment method. You will receive an email confirmation once processed.






5. Subscription Cancellations


Subscriptions can be cancelled anytime. You will continue to have access until the end of the billing cycle. No partial refunds will be provided.






6. Contact Support


For refund requests, contact us at support@oneledger.in with your payment receipt and reason for the request.